The Point Cardiff Bay - Terms & Conditions

Online Ticket Sales Refund Policy

Tickets issued are subject to the rules and regulations of the venue, event organiser and promoter. Full details are available on request.
The ticket holder must comply with all relevant statutes, safety announcements and venue regulations whilst attending the event.
The Point is responsible for tickets bought through www.thepointcardiffbay.com and from the venue box-office. All other tickets purchased from other outlets may be subject to the terms & conditions of the retailer.
We regret that tickets bought via The Point cannot be exchanged, refunded or returned after purchase unless the event is cancelled or moved to another date. In the event of a cancellation by the event organiser or promoter, The Point will only issue a refund for face value of the ticket. If the event is moved from the venue or its advertised time or date is changed, the original ticket will remain valid should the customer wish to attend the revised event. If not, The Point will refund the face value of the purchased ticket.
The management cannot be held responsible for any tickets which are lost or stolen. No duplicate tickets will be issued in these circumstances.
Please check your ticket on receipt as mistakes cannot always be rectified. Please note, it is the customer’s responsibility to check whether the event is going ahead as scheduled date, time and venue. The Point cannot fully guarantee that it can inform the customer of any changes to the scheduled date, time and venue.
Tickets are sold subject to the management’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
The management reserves the right to refuse admission should patrons breach any rules and regulations of the venue, event organiser or promoter (see 1)
If it becomes impractical to post out tickets due to circumstances beyond our control, all tickets purchased will be available for collection at the venue immediately prior to the event.

Terms of use

Access to and use of this site (‘thepointcardiffbay.com') is provided by the POINT subject to the following terms:

By using thepointcardiffbay.com you agree to be legally bound by these terms, which shall take effect immediately on your first use of thepointcardiffbay.com. If you do not agree to be legally bound by all the following terms please do not access and/or use this site.
The POINT may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by the POINT. Your continued use of this site after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
Use of thepointcardiffbay.com

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use thepointcardiffbay.com content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any thepointcardiffbay.com content except for your own personal, non-commercial use. Any other use of thepointcardiffbay.com content requires the prior written permission of the POINT.
You agree to use thepointcardiffbay.com only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of thepointcardiffbay.com. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within thepointcardiffbay.com.
Disclaimers and Limitation of Liability

thepointcardiffbay.com content, including the information, names, images, pictures, logos and icons regarding or relating to the POINT, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Under no circumstances will the POINT be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise):

loss of data;

loss of revenue or anticipated profits;

loss of business;

loss of opportunity;

loss of goodwill or injury to reputation;

losses suffered by third parties; or

any indirect, consequential, special or exemplary damages arising from the use of thepointcardiffbay.com regardless of the form of action.

The POINT does not warrant that functions contained in thepointcardiffbay.com content will be uninterrupted or error free, that defects will be corrected, or that thepointcardiffbay.com or the server that makes it available are free of viruses or bugs.

Intellectual Property

The names, images and logos identifying the POINT or third parties and their products and services are subject to copyright, design rights and trade marks of the POINT and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of the POINT, POINT Worldwide Limited, or any other third party.

Contributions to thepointcardiffbay.com

Where you are invited to submit any contribution to thepointcardiffbay.com (including any text, photographs, graphics, video or audio) you agree, by submitting your contribution, to grant the POINT a perpetual, royalty-free, non-exclusive, sub-licenseable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the POINT's Privacy Policy . If you do not want to grant to the POINT the rights set out above, please do not submit your contribution to thepointcardiffbay.com.

Further to paragraph 9, by submitting your contribution to thepointcardiffbay.com, you:

10.1 warrant that your contribution;

10.1.1 is your own original work and that you have the right to make it available to the POINT for all the purposes specified above;

10.1.2 is not defamatory; and

10.1.3 does not infringe any law; and

10.2 indemnify the POINT against all legal fees, damages and other expenses that may be incurred by the POINT as a result of your breach of the above warranty; and

10.3 waive any moral rights in your contribution for the purposes of its submission to and publication on thepointcardiffbay.com and the purposes specified above.

thepointcardiffbay.com Community Rules

You agree to use thepointcardiffbay.com forum in accordance with the following rules.

About your posts:

Contributions must be civil and tasteful

No disruptive, offensive or abusive behaviour: contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing trouble.

No unlawful or objectionable content: unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable material is not acceptable.

If you use multiple logins for the purpose of disrupting the community or annoying other users you may have action taken against your accounts.

Be patient: users of all ages and abilities may be taking part in the relevant thepointcardiffbay.com Community.

No spamming or off-topic material: we don’t allow the submission of the same or very similar contributions many times. Please don't re-submit your contribution to more than one discussion, or contribute off-topic material in subject-specific areas.

No advertising

Contributions containing languages other than English may be removed unless allowed in the relevant local house rules.

No impersonation

No inappropriate (e.g. vulgar, offensive etc) user names

You may not refer to specific URLs (web site addresses) unless allowed under the relevant local house rules. If you know of a worthy web site relevant to the discussion topic, please inform the host of the Community area.

Deliberate misuse of the complaints facility is not permitted. If you persist in doing this action may be taken against your account.

About the law:

You may not submit any defamatory or illegal material of any nature in thepointcardiffbay.com Communities. This includes text, graphics, video, programs or audio.

Contributing material with the intention of committing or promoting an illegal act is strictly prohibited.

You agree to only submit materials which are your own original work. You must not violate, plagiarise, or infringe the rights of third parties including copyright, trade mark, trade secrets, privacy, publicity, personal or proprietary rights.

The views expressed in thepointcardiffbay.com Community areas are those of members of the public and are not necessarily those of the POINT.

If you're under 16:

Please get a parent’s or guardian’s permission before taking part in any thepointcardiffbay.com forum.

Never reveal any personal information about yourself or anyone else (for example, telephone number, home address or email address).

If you breach these Terms of Use:

The POINT reserves the right to delete any contribution, or take action against any account, at any time, for any reason.
General

If there is any conflict between these terms and specific terms appearing elsewhere on thepointcardiffbay.com then the latter shall prevail.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

These terms shall be governed by and interpreted in accordance with the laws of England and Wales.

The Point Cardiff Bay

Mount Stuart Square

Cardiff CF10 6EB